social.commerce.dashboard.form social.commerce.dashboard

Social Commerce Command Center

Single source of truth management for Meta Commerce Catalog, Instagram Shopping, and WhatsApp Business API.

Meta / Instagram Catalog

Connected Error Not Tested

Synced

Pending

Failed
Catalog ID:
Last Synced:
View XML Catalog Feed

WhatsApp Business Platform

API Ready API Error Not Tested Webhook Active

Dispatched

Failed

Inquiries
Business Number:
Last Message:

- Odoo is the authoritative single source of truth.
- Products are synchronized to Meta Catalog with direct deep links to Odoo eCommerce product pages.
- Real-time batch push API is paired with hourly Catalog Feed (/social/meta/catalog_feed.xml).
- Non-blocking error handling prevents API issues from interrupting website checkout.

- Automated notifications strictly adhere to approved WhatsApp templates.
- Built-in deduplication prevents duplicate notifications per sale order event.
- Inbound webhook handles customer inquiries and automatically reports order progress without exposing customer financial data.

Social Commerce Dashboard code dash = env['social.commerce.dashboard'].search([('company_id', '=', env.company.id)], limit=1) if not dash: dash = env['social.commerce.dashboard'].create({'company_id': env.company.id}) action = { 'type': 'ir.actions.act_window', 'res_model': 'social.commerce.dashboard', 'res_id': dash.id, 'view_mode': 'form', 'target': 'current', }