At Rapha Rehab, we make it easy for refugees and refugee claimants to access physiotherapy through Canada’s Interim Federal Health Program (IFHP). We take care of the paperwork, explain your coverage clearly, and help you focus on what matters most - your recovery.
IFHP provides temporary health coverage for individuals in Canada who are not yet eligible for provincial or territorial insurance. This includes refugee claimants, protected persons, and many resettled refugees. It acts as a payer of last resort while you wait for your provincial coverage.
Yes. IFHP’s Supplemental Coverage includes physiotherapy and other allied health services. According to the official benefit grid, physiotherapy coverage includes:
We handle all required prior approvals before treatment begins.
Why this matters: you receive a clear count of covered visits and zero out-of-pocket costs for all approved treatments.
IFHP is administered by Medavie Blue Cross. Our team confirms your coverage and bills the insurer directly on your behalf.
Some services have limits or need prior approval. We submit everything needed so your treatment is authorized before you begin.
You focus on recovery. We bill IFHP for approved visits. (If a service isn’t covered, we tell you upfront so you can decide.)
Most IFHP clients do require a referral from a doctor or nurse practitioner. If you’re unsure what you need, we’ll guide you through the process.
IFHP generally covers 1 initial assessment + up to 12 follow-up sessions per year, based on the official IFHP benefit grid. Coverage varies, but we confirm your exact benefits for you.
If you cannot attend the clinic due to mobility or medical challenges, IFHP may allow home-based physiotherapy when criteria are met. We help check eligibility and arrange visits if approved.
Once you receive provincial coverage such as OHIP, your IFHP physiotherapy benefits stop. We will guide you on switching to the correct insurance or payment option.
The Interim Federal Health Program (IFHP) is administered through Medavie Blue Cross, one of Canada’s leading health insurance providers. Their role is to process claims, reimburse clinics, and ensure refugee clients receive timely access to covered services such as physiotherapy.
At Rapha Rehab, we work directly with Blue Cross to verify your eligibility, manage approvals, and bill services on your behalf - so you don’t have to navigate complex insurance paperwork. This partnership lets us focus on your recovery while Blue Cross ensures your care is fully supported and covered.
Need help with paperwork or referrals? Contact us - we’ll guide you step by step.
At Rapha Rehab, we want your recovery journey to be smooth and stress-free. That’s why we make payment and insurance simple for everyone - whether you have a private health plan, workplace or auto insurance, or are a refugee supported by the Interim Federal Health Program (IFHP).


| Step | For General Patients | For Refugee Patients |
|---|---|---|
| 1. Check Coverage | Bring your insurance card or policy details. We’ll confirm what your plan covers. | Bring your IFHP eligibility document (with UCI number) and a doctor’s referral. |
| 2. Verification | We confirm benefits with your private insurer, WSIB, or auto insurance provider. | We verify IFHP eligibility and confirm your coverage with Medavie Blue Cross. |
| 3. Direct Billing | We directly bill many private insurers, WSIB, and auto insurers. | We bill Medavie Blue Cross directly for all approved IFHP services. |
| 4. Out-of-Pocket Costs | If your insurance doesn’t fully cover a service, we’ll explain any costs upfront. | If a service isn’t covered, we’ll tell you in advance so there are no surprises. |
Our team will review your insurance or IFHP eligibility and support you through every step of the process.