"use client"; import Link from "next/link"; import Layout from "@/components/layout/Layout"; import { useState } from 'react'; export default function RefugeeIFHP() { const [isActive, setIsActive] = useState({ status: false, key: 1, }); const handleToggle = (key) => { if (isActive.key === key) { setIsActive({ status: false, }); } else { setIsActive({ status: true, key, }); } }; return ( <>

Refugee Physiotherapy & IFHP Claims (Canada)

Simple claims – No surprises.

At Rapha Rehab, we make it easy for refugees and refugee claimants to access physiotherapy through Canada’s Interim Federal Health Program (IFHP). We take care of the paperwork, explain your coverage clearly, and help you focus on what matters most - your recovery.

Book Your IFHP-Covered Visit

Who’s eligible under IFHP?

IFHP provides temporary health coverage for individuals in Canada who are not yet eligible for provincial or territorial insurance. This includes refugee claimants, protected persons, and many resettled refugees. It acts as a payer of last resort while you wait for your provincial coverage.

Does IFHP cover physiotherapy?

Yes. IFHP’s Supplemental Coverage includes physiotherapy and other allied health services. According to the official benefit grid, physiotherapy coverage includes:

  • Initial assessment (in-clinic): 1 per calendar year
  • Subsequent physiotherapy visits (in-clinic): up to 12 per calendar year
  • Home-based physiotherapy: available when a client cannot attend a clinic and has a clinically demonstrated need (e.g., significant mobility impairment) as defined in the grid
  • Medical referral: a referral from a physician or nurse practitioner is required
  • Fees/limits: services are reimbursed to the clinic based on the provincial fee schedule listed in the grid

We handle all required prior approvals before treatment begins.

Why this matters: you receive a clear count of covered visits and zero out-of-pocket costs for all approved treatments.

How IFHP claims work at Rapha Rehab (so it’s easy for you)

  • IFHP eligibility document (with your UCI/Client ID and valid coverage dates)
  • A doctor or nurse practitioner referral for physiotherapy (We can guide you on what referral you need.)
  • We verify your eligibility & benefits

    IFHP is administered by Medavie Blue Cross. Our team confirms your coverage and bills the insurer directly on your behalf.

  • We obtain any required approvals

    Some services have limits or need prior approval. We submit everything needed so your treatment is authorized before you begin.

  • Start your care – no upfront cost for approved services

    You focus on recovery. We bill IFHP for approved visits. (If a service isn’t covered, we tell you upfront so you can decide.)

What your treatment includes

  • A 45–60 minute initial appointment with assessment, goal setting, and a simple home program.
  • Evidence-based hands-on care (manual therapy, mobility work) plus targeted exercise.
  • Education on posture, activity, and self-care strategies to support your recovery.
  • Progress reviews and documentation that meet IFHP requirements (so your ongoing visits remain covered).
Faq's

Frequently Asked Questions

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    Do I need a referral?

    Most IFHP clients do require a referral from a doctor or nurse practitioner. If you’re unsure what you need, we’ll guide you through the process.

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    How many physio sessions are covered?

    IFHP generally covers 1 initial assessment + up to 12 follow-up sessions per year, based on the official IFHP benefit grid. Coverage varies, but we confirm your exact benefits for you.

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    What if I can’t come to the clinic?

    If you cannot attend the clinic due to mobility or medical challenges, IFHP may allow home-based physiotherapy when criteria are met. We help check eligibility and arrange visits if approved.

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    What happens when I get provincial coverage (like OHIP)?

    Once you receive provincial coverage such as OHIP, your IFHP physiotherapy benefits stop. We will guide you on switching to the correct insurance or payment option.

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What to bring to your first appointment?

  • Your IFHP eligibility document (with UCI)
  • Photo ID (if available)
  • Physiotherapy referral from an MD or NP
  • Any medical reports (imaging, hospital notes, etc.) that can help us tailor your care
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Why choose Rapha Rehab for IFHP-covered care?

  • Welcoming & culturally sensitive:{" "} trauma-informed, dignity-focused support
  • Direct billing & paperwork handled: we manage all Medavie Blue Cross claims
  • Clear communication: visit limits, approvals, and coverage explained clearly
  • Results-focused rehab: practical goals, home programs, and consistent progress tracking

Blue Cross: Trusted Partner in Refugee Health Coverage

The Interim Federal Health Program (IFHP) is administered through Medavie Blue Cross, one of Canada’s leading health insurance providers. Their role is to process claims, reimburse clinics, and ensure refugee clients receive timely access to covered services such as physiotherapy.

At Rapha Rehab, we work directly with Blue Cross to verify your eligibility, manage approvals, and bill services on your behalf - so you don’t have to navigate complex insurance paperwork. This partnership lets us focus on your recovery while Blue Cross ensures your care is fully supported and covered.

Need help with paperwork or referrals? Contact us - we’ll guide you step by step.

Book Your IFHP-Covered Visit

Payment & Insurance at Rapha Rehab Physiotherapy

At Rapha Rehab, we want your recovery journey to be smooth and stress-free. That’s why we make payment and insurance simple for everyone - whether you have a private health plan, workplace or auto insurance, or are a refugee supported by the Interim Federal Health Program (IFHP).

  • In case you are injured in a motor vehicle accident (MVA), your auto insurance will cover the cost of your physiotherapy treatment.
  • Please contact Rapha Rehab Physiotherapy in Etobicoke for assistance in understanding your insurance coverage and eligibility.
  • We accept Cash / Cheque / Visa / Direct Payment.
Payment and Insurance
Payment and Insurance
Payment and Insurance

Coverage Options We Accept

For the General Public

  • Extended Health Insurance Plans - Most private insurance providers offer coverage for physiotherapy, massage therapy, chiropractic care, acupuncture, and related rehabilitation services.
  • Workplace Injuries (WSIB) - If you were injured at work, we accept WSIB claims for physiotherapy and rehabilitation treatments.
  • Motor Vehicle Accident (MVA) Insurance - If your injury is the result of a car accident, your auto insurer may cover the full cost of your physiotherapy care.

For Refugees

  • IFHP (Interim Federal Health Program) - Refugee claimants, protected persons, and resettled refugees may receive physiotherapy coverage through IFHP.
  • Direct Billing - IFHP is administered by Medavie Blue Cross. We bill them directly—so you don’t have to worry about out-of-pocket expenses for approved services.
  • What’s Covered - Coverage typically includes an initial physiotherapy assessment and up to 12 treatment visits per year, with additional home visits available in special circumstances.
  • Referral Requirement - A referral from a physician or nurse practitioner is required for physiotherapy services under IFHP.

How Billing & Payments Work

Step For General Patients For Refugee Patients
1. Check Coverage Bring your insurance card or policy details. We’ll confirm what your plan covers. Bring your IFHP eligibility document (with UCI number) and a doctor’s referral.
2. Verification We confirm benefits with your private insurer, WSIB, or auto insurance provider. We verify IFHP eligibility and confirm your coverage with Medavie Blue Cross.
3. Direct Billing We directly bill many private insurers, WSIB, and auto insurers. We bill Medavie Blue Cross directly for all approved IFHP services.
4. Out-of-Pocket Costs If your insurance doesn’t fully cover a service, we’ll explain any costs upfront. If a service isn’t covered, we’ll tell you in advance so there are no surprises.

What To Bring To Your First Appointment

General Patients:

  • Insurance card or plan details
  • Doctor’s referral (if required by your insurer)
  • Any medical reports, X-rays, or imaging related to your condition

Refugee Patients:

  • IFHP eligibility document with UCI number
  • Physician or nurse practitioner referral for physiotherapy
  • Photo ID (if available)
  • Any hospital or medical notes that may help guide your care

Why Choose Rapha Rehab?

  • Stress-free insurance process - we handle verification, submission, and claim tracking so you don’t have to.
  • Direct billing available - for private insurance, WSIB, auto insurance, and IFHP/Blue Cross.
  • Clear communication - coverage, visit limits, and approvals are explained upfront.
  • Inclusive care for all - whether you’re a long-time resident or a newcomer to Canada, you’ll receive compassionate, high-quality physiotherapy.

Our team will review your insurance or IFHP eligibility and support you through every step of the process.

Contact Us to check your coverage
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