import Layout from "@/components/layout/Layout" import Testimonial4 from "@/components/sections/Testimonial4" import Link from "next/link" import { useState } from "react" export default function Faq() { const [activeKey, setActiveKey] = useState(null) // single state const handleToggle = (key) => { setActiveKey(activeKey === key ? null : key) // toggle only clicked FAQ } return ( <> {/*-faq*/}
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Faq's

Moving Services FAQ – Everything You Need to Know

Have questions about our moving services? We’ve put together a list of the most common questions our customers ask about bookings, costs, last-minute moves, and more. Whether you’re planning a small apartment move or need quick help transporting items, this FAQ will give you clear answers before you book.

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Contact Us
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What kind of moves do you do?
We’re all about quick, simple, affordable moves. Think IKEA hauls, Facebook Marketplace treasures, new appliances, or that couch your friend finally gave you. If it fits in our van, we’ll move it.
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Do I need to lift stuff, or do you do it all?
Our standard bookings come with just the driver. That means you (and maybe a buddy) should be ready to load your things. The driver will help, but they can’t move a fridge solo — they’re drivers, not superheroes. Bonus: every van comes with a dolly + straps to keep your items safe.
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Can I book extra help if I don’t want to lift?
Absolutely. If you need muscle power, just let us know in advance and we’ll arrange additional labor. You relax, we handle the heavy stuff.
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How long do I get for loading/unloading?
We allocate 20–30 minutes for loading and unloading. To keep things smooth, have your items ready at the door or curbside when we arrive.
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What if I need to cancel?
Life happens! That’s why reservations are refundable up to 24 hours before your appointment time. Stress-free, no penalties.
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Are you licensed and insured?
Yes — we’re fully licensed and insured. Unlike U-Haul, you don’t need to pay an extra $30/day for coverage. Your items are protected, and our vans are covered.
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How much does it cost?
We believe in fair, upfront pricing. The price you see online is the price you pay (plus taxes where applicable). No hidden fees, no insurance add-ons, no mileage math.
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Do you do last-minute moves?
Yep! If a van is free, we can often swoop in same-day or next-day. Perfect for that Marketplace deal you just can’t pass up.
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Why Zip Van instead of U-Haul or big movers?
Here’s the deal:
  • Unlike U-Haul, you don’t have to drive, pay extra insurance, or waste time picking up and returning a van. We come straight to you.
  • Unlike big moving companies, you don’t pay premium prices for small jobs. We’re fast, affordable, and designed for everyday moves.
  • We’re the perfect middle ground — professional, flexible, and budget-friendly.
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What areas do you serve?
We currently serve [insert city/region here] and surrounding areas. Not sure if we reach you? Send us a quick message and we’ll confirm.
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) }