from fastapi import APIRouter, HTTPException
from pydantic import BaseModel

from app.services.support_ticket import create_ticket, get_ticket_status


router = APIRouter(prefix="/api/support")


class TicketCreate(BaseModel):
    name: str
    email: str
    subject: str
    message: str


class TicketStatusRequest(BaseModel):
    email: str


@router.post("/ticket")
def submit_ticket(payload: TicketCreate):
    if not payload.subject.strip() or not payload.message.strip():
        raise HTTPException(status_code=400, detail="Subject and message are required")
    ticket = create_ticket(
        name=payload.name.strip(),
        email=payload.email.strip(),
        subject=payload.subject.strip(),
        message=payload.message.strip(),
    )
    return ticket


@router.post("/ticket/status/{ticket_id}")
def ticket_status(ticket_id: str, payload: TicketStatusRequest):
    status = get_ticket_status(ticket_id.strip(), payload.email.strip())
    if not status:
        raise HTTPException(status_code=404, detail="Ticket not found")
    return status